Mobile Lifecycle Solutions Offer Diagnostics, Content Transfer and Secure Wipe Solutions for New Handset Across 150,000 Retail Service Points Globally
PETAH TIKVAH, ISRAEL–(Marketwired – May 6, 2016) – Cellebrite, the leading developer and provider of Mobile Lifecycle solutions, today announces that it is supporting the launch of the new HTC 10 by offering fast, secure in-store content transfer for new owners of the industry’s latest smartphone.
Via Cellebrite’s in-store platforms, retail associates will be able to transfer a customer’s content from their old device to their new HTC handset, as well as wiping all content from their previous mobile, all within a few minutes after purchasing the phone. As part of the device lifecycle, operators and retailers will also be able to provide diagnostics and software updates for the new device.
The new handset, which launched today, is one of some 7,000 mobile devices which Cellebrite can provide point-of-sale transfer solutions for. Cellebrite technology empowers retail associates to deliver fast, consistent service across more than 150,000 retail service points globally.
Miki Hakak, Vice President Business Development, Mobile Lifecycle at Cellebrite, comments: “We are dedicated to making mobile device care easier and more efficient for operators and retailers, including equipping sales associates with the tools they need to support new HTC owners from day one.”
The new device will also be supported by Cellebrite’s Hybrid Content Transfer whereby productivity essentials, such as contacts are immediately transferred at the point of sale, while the more time-intensive task of moving large volumes of multimedia data is subsequently completed via Cellebrite’s self-service mobile app. This allows retail sales associates to meet each customer’s needs and effectively manage in-store traffic, especially during peak periods expected around the launch of the new HTC device.
Hakak adds: “Cellebrite leverages its deep partnerships with multiple mobile ecosystem players, including operators, retailers and device manufacturers to ensure sales associates are ready to provide a high level of service for new device owners from day one. Furthermore, we integrate certified device manufacturers’ technology to ensure the fastest resolution to customer requests, regardless of the device make or model.”
Cellebrite is a world leader in providing Operators, Retailers and Aftermarket Service (AMS) Providers, with advanced mobile lifecycle solutions to enhance the customer experience, increase revenue, improve satisfaction, and reduce cost. With delivery channels in-store, on-device, and over the web, mobile retailers can take advantage of Cellebrite’s full suite of mobile lifecycle solutions: diagnostics, phone-to-phone content transfer, backup, restore and wipe, automated phone buyback, and application and content delivery. In addition, Cellebrite offers retailers monitoring, statistics and analysis of all activities. Cellebrite’s global leadership is demonstrated through its deployment of over 150,000 units at more than 200 mobile operators and retailers globally, representing well over 100,000 stores handling hundreds of millions of transactions per year.
Founded in 1999, Cellebrite is a subsidiary of the Sun Corporation, a publicly traded Japanese company (6736/JQ).