Anaqua Annual User Experience Conference to Feature Keynotes from Microsoft, SAP, USPTO, and More

Global IP professionals gather to share knowledge and experiences and discuss the future of IP

BOSTON, May 30, 2024 (GLOBE NEWSWIRE) — Anaqua, the leading provider of innovation and intellectual property (IP) management technology, today announces a lineup of top-tier IP speakers and panelists for its 15th annual Anaqua Experience Conference (AEC). The event, taking place in Boston, MA, from June 24-27, 2024, will bring together IP and business leaders from across the globe to share knowledge and experiences, and to discuss the future of IP – with a particular focus on the impact of AI in the industry.

Attendees will hear from industry experts, engage in networking events, and participate in Anaqua-led training sessions, learning new features in AQX® 11 – Anaqua’s most significant IP management platform release in 20 years – to help further optimize their IP management processes.

“This is an exciting time for the IP industry as we embrace new technologies, including AI, which could have far-reaching effects on how the industry operates,” said Bob Romeo, CEO of Anaqua. “We are proud to bring together the most innovative companies and law firms across the globe at our client conference. By connecting the entire IP community, we can move forward together to address our industry’s new issues and developments.”

Kicking off the conference is a keynote presentation from former Under Secretary of Commerce and USPTO Director David Kappos, Co-Chair of Cravath’s Intellectual Property Practice, on the macro-level trends shaping the future of IP. Other conference keynotes will delve into the specific effects of AI for IP, and will include:

  • Olga V. Mack – Renowned general counsel, IP attorney, digital transformation executive, author, and Above the Law + ACC Docket Legal Tech & Future of Law columnist, discussing the increasing value of human time in the age of advanced AI.
  • Stephen R. Perry – Creative Director at Bailey Brand Consulting, examining the impact of AI on the creative process and brand development.
  • Panel Discussion – Exploring the balance of risks, value, and efficacy when deploying AI in IP practice, featuring Raghu Chinagudabha of Microsoft; Sunjay Mohan of SAP; and Matthew Sked of the USPTO.

“What’s always so rewarding about The Anaqua Experience Conference is watching this global community of industry professionals, who are passionate about the advancement of IP, share their thoughts, insights, and experiences in a truly collaborative and interactive environment,” said Aileen Buchanan, Vice President, Client Success of Anaqua.

The conference will also host several sessions by many IP industry leaders, including:

  • Thomas H. Walls – Bausch Health Companies
  • Beth McGraw – Eli Lilly and Company
  • Gitte Berthelsen Lerche and Ana-Maria Macovetchi – Novo Nordisk
  • Tomoe Itoh – Otsuka Pharmaceutical Co., Ltd.
  • Will Federspiel – Reebok
  • Elizabeth Swift – RTX Corporation
  • Camylle Wnek – Techtronic Industries (TTI)

The 2024 AEC will be held at the Renaissance Boston Waterfront Hotel, starting with a welcome reception on the evening of June 24, a full day of training sessions on June 25, followed by a series of presentations and panel discussions through to June 27. Registration remains open until June 25.

To register for the event, visit

About Anaqua
Anaqua, Inc. is a premier provider of integrated intellectual property (IP) management technology solutions and services for corporations and law firms. Its IP management software solutions, AQX® and PATTSY WAVE®, both offer best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations, tailored to each segment’s need. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua’s solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators use the platform for their IP management needs. The company’s global operations are headquartered in Boston, with offices across the U.S., Europe, Asia, and Australia. For additional information, please visit, or on Anaqua’s LinkedIn.

Company Contact:
Amanda Glagolev
Director, Communications

GlobeNewswire Distribution ID 9145896

Fortrea Introduces Comprehensive Solution to Improve Diversity and Inclusion in Clinical Research

Leverages real-world data, patient insights and a systematic process to design, operationalize and measure the effectiveness of diversity action plans in clinical trials

DURHAM, N.C., May 30, 2024 (GLOBE NEWSWIRE) — Fortrea (Nasdaq: FTRE) (the “Company”), a leading global contract research organization (CRO), today announced its comprehensive and integrated solution to improve the diversity and inclusion (D&I) of participants in clinical trials. Fortrea’s D&I solution is designed to expand patient access to participate in clinical trials and address the U.S. Food and Drug Administration (FDA) requirements, under The Food and Drug Omnibus Reform Act, to increase enrollment of underrepresented populations in clinical trials.

Fortrea’s comprehensive process integrates five components of diversity action planning and execution:

  • Real-world evidence advisors research relevant real-world data sets to inform diversity planning.
  • Regulatory, development and clinical operational experts design the Diversity Action Plan, validate with patient groups and negotiate with regulators.
  • Operational teams access multiple data platforms, Fortrea’s Site Advisory Board and technology-enabled solutions to implement the Diversity Action Plan as an integral part of Fortrea’s clinical trial execution.
  • Monitoring and reporting are enabled by Fortrea’s exclusive Diversity and Inclusion Study Insights Dashboard, providing actionable data and visualizations for ongoing study management.
  • Experienced report technical writers compile data and prepare reports for regulatory submission, with ongoing regulatory support provided as part of the D&I solution.

“Clinical research that reflects a representative population provides better insight into how a potential treatment will work in a real-world setting,” said John Doyle, DrPH, president Fortrea Consulting. “Recent regulatory requirements codify progress over the last few years in biopharma’s approach to improving the inclusion of diverse populations in their development programs. Fortrea’s solution brings deep, real-world data expertise to design D&I plans that are effective and realistic, along with more than 30 years of experience across more than 20 therapeutic areas in trial execution. We also bring a steadfast commitment to D&I, not just in clinical trials but across our entire company as we pursue our purpose of bringing life-changing treatments to patients faster.”

Fortrea’s D&I solution incorporates a series of proprietary tools, including epidemiological and feasibility assessments that leverage an exclusive combination of large data sets. The solution also integrates inputs from patient groups to create insights into protocol tolerance and study conduct support requirements in different patient populations across multiple therapy areas and geographies. These insights inform global and local patient recruitment and retention plans to reach under-represented patient populations and address barriers to participation in clinical trials.

“Ensuring the inclusion of diverse patient populations in clinical trials must go beyond a plan, it takes insight and action,” said Mark Morais, chief operating officer, Fortrea. “Because of our comprehensive Voice of Patient program and our collaboration with diverse investigator sites and site networks, we have a deep understanding of what it takes to be successful in reaching populations that have traditionally been under-represented in clinical trials. At Fortrea, we are informed by real-world data, enabled by innovative technologies, and driven by our passion to deliver new therapies for all patients.”

Please visit Diversity and Inclusion in Clinical Trials on for more information.

About Fortrea

Fortrea (Nasdaq: FTRE) is a leading global provider of clinical development and patient access solutions to the life sciences industry. We partner with emerging and large biopharmaceutical, biotechnology, medical device and diagnostic companies to drive healthcare innovation that accelerates life-changing therapies to patients. Fortrea provides phase I-IV clinical trial management, clinical pharmacology, consulting services, differentiated technology enabled trial solutions and post-approval services.

Fortrea’s solutions leverage three decades of experience spanning more than 20 therapeutic areas, a passion for scientific rigor, exceptional insights and a strong investigator site network. Our talented and diverse team working in more than 90 countries is scaled to deliver focused and agile solutions to customers globally.

Learn more about how Fortrea is becoming a transformative force from pipeline to patient at and follow us on LinkedIn and X (formerly Twitter) @Fortrea.

Fortrea Contacts:
Fortrea Media: Galen Wilson – 703-298-0802,
Fortrea Media: Kate Dillon – 646-818-9115,

GlobeNewswire Distribution ID 9146130

Axi launches their biggest global trading competition ever, with $250,000 USD up for grabs

The trading competition is to have 49 winners including a grand prize of $100,000 USD

SYDNEY, Australia, May 30, 2024 (GLOBE NEWSWIRE) — Leading online FX and CFD broker Axi has launched 2024’s biggest global trading competition, with a total prize pool of $250,000 USD.

Axi is shaking the waves, inviting traders of all sizes to trade their edge and win mega prizes, including the grand prize of $100,000 USD. Over 45 prizes will be given for ROI, top trading volume, best ROI each week, as well as five random prizes of $500 USD per week.

Registration for the competition has commenced, and the four-week contest is set to run from June 3 to June 30. Per the broker, the competition is open both for new or existing clients, and ambitious traders who are interested in participating should open or already have a live trading account with Axi, deposit a minimum of $200, and trade at least 1 lot.

Louis Cooper, Chief Commercial Officer at Axi, shares his excitement for the upcoming competition: “‘Trade Your Edge’ is our strapline, and in June we invite our traders to do just that – trade their edge on their favourite markets like Forex, Gold, Crypto, for a chance to win amazing cash prizes, including the top prize of $100,000 USD.

This has been a very successful financial year for the broker; they’ve recently introduced cutting-edge new programmes and have also expanded their partnership portfolio to include Man City Women, LaLiga club Girona FC, and England international and six-time Premier League winner John Stones as the company’s Brand Ambassador.

To learn more about the competition and register, visit:

About Axi

Axi is a global online FX and CFDs trading broker. As the preferred broker for thousands of ambitious customers in over 100 countries worldwide, we help all types of traders, trading businesses, banks and financial organizations find the edge they need to achieve their financial goals through informed transactions made on the world’s financial markets. Axi offers a comprehensive range of assets including CFDs for several asset classes such as Forex, Shares, Oil, Precious Metals, Coffee, Indices, and other commodities.

At Axi, we take pride in our reputation as an honest, fair, and responsible broker. Our numerous global awards and reviews attest to the confidence and trust we have earned from our customers who value our exceptional service, fast execution, secure payments, and easy withdrawals. Similarly, we also work pro-actively with leading regulatory governing authorities around the world to ensure that we surpass the highest industry standards.

The trading competition is only available to clients of AxiTrader Limited. CFDs carry a high risk of investment loss. Not available to AU, NZ, EU & UK residents. T&Cs apply.

For more information or additional comments from Axi, please contact:

GlobeNewswire Distribution ID 1000963491

World No Tobacco Day: Addressing the “Misperception Epidemic”

World Vapers’ Alliance in Geneva

World Vapers’ Alliance in Geneva

GENEVA, May 30, 2024 (GLOBE NEWSWIRE) — On this World No Tobacco Day, the World Vapers Alliance (WVA) is shedding light on the rampant misperception epidemic around tobacco harm reduction. As revealed by Ipsos research for the think tank, We are Innovation, a staggering 74% of smokers worldwide mistakenly believe that vaping is as harmful or more harmful than smoking. This widespread misunderstanding is the result of misinformation and costs lives, as millions of smokers waver on making the switch to a scientifically proven, 95% less harmful alternative product.

“World No Tobacco Day is a crucial opportunity to combat misinformation and promote effective harm reduction strategies,” said Michael Landl, Director of the World Vapers Alliance. “Instead of blindly fighting against safer nicotine alternatives, the WHO should be championing them as the key to a smoke-free future.”

Sweden has set a remarkable precedent by embracing harm reduction. The country is on the verge of becoming smoke-free, not by banning safer nicotine products but by endorsing them. Sweden’s success should serve as a model for global tobacco harm reduction strategies. The World Health Organization (WHO) should take note and adapt its current approach, which is failing.

Landl added, The WHO is missing the mark by targeting vaping and other safer nicotine products instead of focusing on the real threat – smoking. By fighting those products, they are keeping smokers from making the switch. This is not just misguided, it’s dangerous.”

The misperception that vaping is equally harmful as smoking is a public health crisis in itself. Evidence from numerous studies, including comprehensive reviews by Public Health England, confirms that vaping is significantly less harmful than smoking.

“We are facing a misperception epidemic and the WHO is part of the problem by spreading further misconceptions,” Landl stated. Accurate information is the cornerstone of effective public health policy. We must ensure that smokers have access to the truth about safer alternatives. Facts over lies!”

The World Vapers Alliance is calling on health authorities and the WHO to reevaluate their stance on harm reduction and to prioritize facts over fear. It is essential to support policies that promote safer alternatives to smoking rather than vilifying them.

In conjunction with these efforts, the WVA organized a protest in front of the WHO headquarters on World Vape Day, May 30th.

World Vapers' Alliance in Geneva

This demonstration aimed to compel the WHO to finally listen to consumers and acknowledge the scientific evidence in support of vaping, nicotine pouches and similar products as valid harm-reduction tools. It is high time the World Health Organization acknowledge reality, embrace science and help move the world toward a healthier future. Turns out, it’s as easy as giving people more choices, not less.

For media enquiries, please contact:

Michael Landl
Director of the World Vapers’ Alliance

A photo accompanying this announcement is available at

GlobeNewswire Distribution ID 9145908

WHO Misinformation ‘Harming Public Health and Turning African Smokers Away From Lifesaving Vapes’ – New Poll

World Vapers’ Alliance in Geneva

World Vapers’ Alliance in Geneva

ABUJA, Nigeria, May 30, 2024 (GLOBE NEWSWIRE) — The World Vapers’ Alliance, Campaign For Safer Alternatives (CASA), Foundation for Consumer Freedom Advancement and THR Nigeria have condemned the results of a new poll showing 70% of smokers in Nigeria and 69% in Kenya (74% worldwide) incorrectly believe vaping is equally as harmful as smoking.

This Misinformation Epidemic, revealed in research by Ipsos for the think tank network We Are Innovation, has been blamed on repeated statements from key institutions such as the World Health Organization (WHO).

In the last six months alone, the WHO has published vaping and nicotine misinformation on more than ten occasions, including statements suggesting that vaping causes cancer and asserting that vapes often contain more toxicants than cigarettes.

This goes against most recent research and statements from public health authorities such as the UK’s National Health Service. The latter has published a guide to “Vaping Myths and Facts”, debunking some of the most significant misconceptions about vaping to help smokers access high-quality information.

Indeed, the countries that have been most successful in reducing smoking rates, such as Sweden and New Zealand, have embraced smoke-free nicotine alternatives in recent years, thereby significantly reducing smoking prevalence.

Sweden, which initiated the process much earlier, has already seen significant progress in public health outcomes, including an incidence of lung cancer death 41% lower than the EU average.

Commenting on the misinformation epidemic on World Vape Day, World Vapers’ Alliance director Michael Landl said: “The WHO is neglecting its responsibility to the world’s 1.1 billion smokers and is actively providing fearmongering, false information, depriving them of what has been proven to be the most successful tool we have in the fight against smoking.”

“Vaping is 95% less harmful than smoking. Public health officials have a responsibility to tell smokers this and save millions of lives in the process,” added Joseph Magero, Chairman at CASA.

“We have a unique opportunity to lead by example and prioritize harm reduction. By embracing safer nicotine alternatives, we can significantly reduce smoking rates and improve public health,” stated Uche Olatunji, Project Manager at THR Nigeria.

For media enquiries, please contact:

Michael Landl
Director of the World Vapers’ Alliance

About World Vapers Alliance:

The World Vapers’ Alliance (WVA) amplifies the voices of vapers worldwide and empowers them to make a difference in their communities. Our members are vapers associations as well as individual vapers from all over the world.

A photo accompanying this announcement is available at

GlobeNewswire Distribution ID 9145701

Dia Mundial Sem Tabaco: Abordando a “Epidemia de Misconcepção”

World Vapers’ Alliance em Genebra

World Vapers’ Alliance em Genebra

GENEBRA, Suíça, May 30, 2024 (GLOBE NEWSWIRE) — Neste Dia Mundial Sem Tabaco, a World Vapers Alliance (WVA) está destacando a epidemia de misconcepção em torno da redução dos danos causados pelo tabaco. Conforme revelado pela pesquisa da Ipsos para o think tank We are Innovation, uma impressionante porcentagem de 74% dos fumantes em todo o mundo acredita erroneamente que o vaping é tão prejudicial ou mais prejudicial do que fumar. Este mal-entendido generalizado é resultado de desinformação e custa vidas, pois milhões de fumantes hesitam em fazer a mudança para um produto alternativo, cientificamente comprovado, 95% menos prejudicial.

“O Dia Mundial Sem Tabaco é uma oportunidade crucial para combater a desinformação e promover estratégias eficazes de redução de danos”, disse Michael Landl, Diretor da World Vapers Alliance. “Em vez de combater cegamente alternativas mais seguras de nicotina, a OMS deveria defendê-las como a chave para um futuro sem tabagismo.”

A Suécia estabeleceu um precedente notável ao adotar a redução de danos. O país está à beira de se tornar livre de fumo, não ao proibir produtos de nicotina mais seguros, mas ao endossá-los. O sucesso da Suécia deve servir de modelo para as estratégias globais de redução dos danos do tabaco. A Organização Mundial da Saúde (OMS) deve tomar nota e adaptar sua abordagem atual, que está falhando.

Landl acrescentou, “A OMS perdeu de vista o verdadeiro problema – que é fumar. Ao travar uma guerra contra o vaping e outros produtos de nicotina mais seguros, estão impedindo os fumantes de fazer a mudança. Isto não é apenas errado, é perigoso.”

A misconcepção de que o vaping é tão prejudicial quanto fumar é uma crise de saúde pública por si só. Evidências de numerosos estudos, incluindo revisões abrangentes pela Public Health England, confirmam que o vaping é significativamente menos prejudicial do que fumar.

“Estamos enfrentando uma epidemia de misconcepção e a OMS é parte do problema ao espalhar ainda mais equívocos,” afirmou Landl. “Informação precisa é a pedra angular de uma política de saúde pública eficaz. Devemos garantir que os fumantes tenham acesso à verdade sobre alternativas mais seguras. Fatos devem prevalecer sobre as mentiras!”

A World Vapers Alliance está apelando às autoridades de saúde e à OMS para reavaliar sua posição sobre a redução de danos e priorizar os fatos em vez do medo. É essencial apoiar políticas que promovam alternativas mais seguras ao fumo em vez de vilificá-las.

Em conjunto com esses esforços, a WVA organizou um protesto em frente à sede da OMS no Dia Mundial do Vape, 30 de maio.

World Vapers' Alliance em Genebra

Esta manifestação visou compelir a OMS a finalmente ouvir os consumidores e reconhecer as evidências científicas em apoio ao vaping, às bolsas de nicotina e a produtos similares como ferramentas válidas de redução de danos. Está na hora de a Organização Mundial da Saúde reconhecer a realidade, abraçar a ciência e ajudar a conduzir o mundo para um futuro mais saudável.

Afinal, é tão simples quanto dar mais escolhas às pessoas, não menos.

For media enquiries, please contact:

Michael Landl
Director of the World Vapers’ Alliance

Foto deste comunicado disponível em

GlobeNewswire Distribution ID 9145908

Mutual Benefit Group remporte le prix Standard of Excellence de Duck Creek à l’occasion de l’événement Formation ’24

Mutual Benefit Group (MBG) remporte le prix Standard of Excellence Customer Award pour l’intégration du logiciel SPLICE avec la solution Duck Creek OnDemand Claims.

BOSTON, 29 mai 2024 (GLOBE NEWSWIRE) — Duck Creek Technologies, le fournisseur de solutions intelligentes qui traces les futurs contours du secteur de l’assurance IARD (incendies, accidents et risques divers)et de l’assurance générale, a choisi Mutual Benefit Group (MBG) comme lauréat du prix Standard of Excellence Customer Award de l’édition 2024 à l’occasion de l’événement Formation ’24 à Dallas.

Les Duck Creek Standard of Excellence Customer Awards mettent à l’honneur les clients qui ont atteint le plus haut niveau d’excellence grâce à la mise en œuvre des solutions Duck Creek et qui ont une vision visant à faire progresser leur entreprise, tout en réimaginant l’avenir de l’assurance.

MBG a reçu le prix Standard of Excellence Customer Award pour l’intégration de la solution d’envoi de SMS du logiciel SPLICE et de la solution d’enquête NPS de SPLICE avec la solution Duck Creek OnDemand Claims.

MBG cherchait à améliorer son processus de gestion des sinistres afin d’adopter une approche plus personnalisée et proactive avec ses assurés en les tenant informés à chaque étape du processus de traitement. MBG a tiré parti du partenariat et de l’intégration de Duck Creek et de SPLICE pour améliorer l’expérience de prise en charge des sinistres. Cela a permis à MBG d’utiliser une solution innovante de gestion des sinistres tout en s’assurant que ses clients sont bien informés et disposent des bonnes données au bon moment.

MBG a découvert SPLICE lors de la Duck Creek Technologies 2022 Formation Conference à Orlando, en Floride. SPLICE propose des produits de communication automatisés pour l’expérience des clients, notamment une solution innovante d’envoi automatisé de SMS. L’objectif de ce projet était de soutenir la transformation numérique de MBG en adoptant ce programme de communication stratégique.

Aujourd’hui, MBG informe continuellement ses clients du traitement des sinistres par le biais de SMS portant sur 13 points de contact différents de la demande de prise en charge introduite. La plateforme Duck Creek a également été configurée dans le but de documenter automatiquement le dossier de sinistre lorsque la notification SPLICE est envoyée et enregistre toutes les erreurs qui peuvent survenir.

La polyvalence et la prise en charge de SPLICE et de Duck Creek ont permis à MBG d’intégrer et d’automatiser entièrement les messages tout en conservant la possibilité de déclencher manuellement des SMS. Le fait de disposer d’une solution de message texte conforme, dotée de fonctionnalités de personnalisation et d’une intégration prête à l’emploi, tout en pouvant être facilement adaptée aux données et aux besoins de MBG, a permis aux employés de MBG de gagner du temps tout en conservant l’intégralité de Duck Creek, sans sacrifier les valeurs fondamentales de MBG et en protégeant le bien-être économique, la sécurité et les relations existantes avec les assurés.

« Mutual Benefit Group (MBG) est une société qui se préoccupe réellement de l’expérience de ses assurés », a déclaré Jenna Ha, vice-présidente des opérations chez MBG. « L’équipe a travaillé avec SPLICE dans le but de s’assurer que les assurés sont tenus au courant des bonnes informations et au bon moment, et ont mis en œuvre notre application et notre programme d’enquête Thrive™ afin d’améliorer constamment les expériences internes et celles des assurés. SPLICE est enthousiaste à l’idée de continuer à travailler avec MBG sur d’autres initiatives liées à l’expérience des clients et des employés. »

Duck Creek célèbre l’incroyable succès de MBG dans le secteur des assurances IARD (incendies, accidents et risques divers).

À propos de Duck Creek Technologies

Duck Creek Technologies est le fournisseur de solutions intelligentes qui trace les futurs contours du secteur de l’assurance générale et IARD (incendies, accidents et risques divers). Les systèmes d’assurance modernes reposent sur nos solutions et capitalisent sur le potentiel du cloud pour mener des opérations agiles, intelligentes et évolutives. Authenticité, détermination et transparence, voilà les maîtres-mots de la philosophie de Duck Creek. Pour nous, l’assurance est au service des particuliers et des entreprises, au moment, à l’endroit et de la manière dont ils en ont le plus besoin. Nos solutions, leaders du marché, sont commercialisées à l’unité ou sous forme de suite packagée, et sont toutes disponibles sur la page : Duck Creek OnDemand. Consultez le site pour en savoir plus. Suivez-nous sur les réseaux pour découvrir nos dernières informations : LinkedIn et X.

À propos de MBG

MBG se consacre à la création d’une expérience en matière d’assurance qui vous est bénéfique. Nous fournissons une couverture d’assurance pour les véhicules, les habitations et les entreprises depuis 1908. Nous travaillons chaque jour avec diligence pour vous aider à construire et à protéger votre bien-être économique et à assurer votre sécurité. Nous sommes connus pour nos relations étroites avec les assurés et les agents, pour notre personnel réactif, amical et compétent, et pour notre service de gestion des sinistres qui recueille constamment un niveau élevé de satisfaction, notamment 97,5 % d’après les enquêtes menées auprès des assurés en 2022.

Contacts auprès des médias :
Carley Bunch

GlobeNewswire Distribution ID 9145631

Mutual Benefit Group Premiado com o Duck Creek Standard of Excellence Customer Award no Formation ‘24

O Mutual Benefit Group (MBG) Recebe o Prêmio Standard of Excellence Customer Award pela Integração do Software SPLICE com Duck Creek OnDemand Claims.

BOSTON, May 29, 2024 (GLOBE NEWSWIRE) — A Duck Creek Technologies, fornecedora de soluções inteligentes que definem o futuro do seguro de propriedade e acidentes (P&C) e geral, premiou o Mutual Benefit Group (MBG) com o 2024 Standard of Excellence Customer Award no Formation ’24 em Dallas.

O Duck Creek Standard of Excellence Customer Awards reconhece os clientes que alcançaram o mais alto nível de excelência através da implementação de soluções da Duck Creek e que tenham uma visão para o progresso dos seus negócios, reimaginando o futuro dos seguros.

O MBG foi premiado com o Standard of Excellence Customer Award por integrar a solução de mensagens de texto SPLICE Software e o SPLICE NPS Survey Solution com Duck Creek OnDemand Claims.

O MBG procurava melhorar o seu processo de sinistros para ser mais personalizado e proativo com os seus segurados, mantendo-os informados em todos os pontos do processo. O MBG aproveitou a parceria e a integração da Duck Creek e da SPLICE para elevar a experiência com sinistros. Isso permitiu que o MBG utilizasse uma solução inovadora para sinistros, garantindo que seus clientes fossem mantidos bem informados com os dados certos no momento certo.

O MBG conheceu o SPLICE na Duck Creek Technologies 2022 Formation Conference em Orlando, Flórida. O SPLICE oferece produtos de comunicação automatizados para a experiência do cliente – ou seja, uma solução de mensagens de texto inovadora e automatizada. O objetivo deste projeto foi apoiar a transformação digital do MBG por meio da adoção deste programa estratégico de comunicação.

Atualmente o MBG mantém seus clientes de sinistros constantemente informados por meio de texto com treze pontos de contato diferentes do sinistro. A plataforma Duck Creek também foi configurada para documentar automaticamente o pedido de sinistro quando a notificação do SPLICE é enviada e registra quaisquer erros que possam ocorrer.

A versatilidade e o suporte do SPLICE e da Duck Creek permitiram que o MBG integrasse e automatizasse totalmente as mensagens, mantendo a capacidade de acionar manualmente as mensagens de texto também. Uma solução de mensagens de texto compatível com recursos de personalização e uma integração pronta para uso que ainda pode ser personalizada facilmente para trabalhar com os dados e necessidades do MBG permitiu que os funcionários do MBG economizasse tempo ao manter tudo dentro da Duck Creek, sem sacrificar os valores fundamentais do MBG, além de proteger o bem-estar econômico, a segurança e os relacionamentos existentes dos segurados.

“O Mutual Benefit Group (MBG) é uma empresa que realmente se preocupa com a experiência do segurado”, disse Jenna Ha, VP de Operações do MBG. “Eles trabalharam com o SPLICE para garantir que os segurados sejam mantidos atualizados com as informações certas e no momento certo, e implementaram o nosso aplicativo e programa de pesquisa Thrive™ para aprimorar constantemente as experiências internas e dos segurados. O SPLICE está muito contente em continuar trabalhando com o MBG em outras iniciativas de experiência do cliente e do funcionário.”

Duck Creek celebra o incrível sucesso do MBG na indústria de seguros de P&C.

Sobre a Duck Creek Technologies

A Duck Creek Technologies é fornecedora de soluções inteligentes que definem o futuro do setor de seguros de propriedade e acidentes (P&C) e geral. Somos a plataforma utilizadas como base dos sistemas de seguros modernos, permitindo que a indústria capitalize o poder da nuvem para executar operações ágeis, inteligentes e perenes. Autenticidade, propósito e transparência são fundamentais para a Duck Creek, e acreditamos que o seguro deve estar disponível para indivíduos e empresas quando, onde e como eles mais precisarem. Nossas soluções líderes do mercado estão disponíveis de forma independente ou como um pacote completo disponíveis em Duck Creek OnDemand. Visite para obter mais informação. Siga a Duck Creek nos nossos canais sociais para obter as mais recentes informações – LinkedIn e X.

Sobre a MBG

O MBG se dedica a criar uma experiência de seguro que beneficie você. Fornecemos cobertura de seguro para automóveis, casas e empresas desde 1908; trabalhamos diligentemente todos os dias para ajudar a criar e proteger seu bem-estar econômico e garantir sua segurança. Somos conhecidos por nossos fortes relacionamentos com segurados e agentes; por nossa equipe responsiva, simpática e experiente; e pelo serviço de sinistros que consistentemente obtém um alto nível de satisfação, notadamente 97,5% com base em pesquisas com segurados de 2022.

Contato com a Mídia:
Carley Bunch

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